Forgot Your Password
Forgot Your Password
Registered users only:

If you forgot your password, select the Forgot Your Password link on the UPSers.com login screen. You will be prompted to select from two options:

  • One-time pin via SMS
  • One-time pin via email

If you select the one-time PIN options, an SMS text will be sent to your mobile phone number on file, or an email will be sent to your email address on file with the one-time PIN.

If you cannot reset your password using the two options, you'll need to submit a Technical Help Form to request a password reset.

Note:

  • Subsidiary Employees, Contingent Workers, and Global Development consultants will only have access to a one-time pin via preferred email.
 
Temporarily Locked Out:

If you are unable to log in after three attempts, you'll be locked out of the system for 15 minutes.

After the 15-minute lock out, you can then log in again.

The TSC Help Desk is not able to unlock UPSers.com accounts.

Registered users only: If you cannot remember your password, try the Forgot Your Password link on the UPSers.com log in screen.

Help & Support
Two UPS employees
Help & Support

Can't find what you're looking for? Go to the UPSers Help & Support page for more details